Auto Towing
Whatever the need we offer a quick, and safe transport. No hidden fees!
Service Description
MotoVault Transport provides professional towing, recovery, and roadside assistance throughout Richmond, Virginia and surrounding areas. Our goal is simple — fast response times, fair pricing, and professional service when customers need help the most. Whether your vehicle broke down, was involved in an accident, or needs to be transported from one location to another, MotoVault Transport is ready to assist. Our equipment includes a professional rollback tow truck, one of the safest methods for transporting vehicles. With rollback towing, the entire vehicle is loaded onto a flatbed, eliminating unnecessary wear on tires, suspension, and drivetrain components during transport. This method is ideal for cars, SUVs, motorcycles, and light trucks that require safe and secure handling. MotoVault Transport provides local and long-distance towing, vehicle relocation, dealership transport, breakdown assistance, and general roadside help. Every vehicle is carefully loaded, secured properly, and transported with attention to detail to ensure it arrives safely at its destination. We believe towing services should have clear and transparent pricing, which is why our rates are structured by mileage so customers know what to expect before booking. Towing Price Structure 0–5 miles: $115 6–10 miles: $135 11–15 miles: $155 16–20 miles: $175 21–25 miles: $195 26–30 miles: $215 31–40 miles: $235 41–50 miles: $255 51–75 miles: $305 76–100 miles: $355 Long Distance Towing 101–150 miles: $485 151–200 miles: $635 201–250 miles: $785 251–300 miles: $935 301–350 miles: $1,085 For transports exceeding 350 miles, custom pricing may be available depending on scheduling, destination, and availability.
Cancellation Policy
At MotoVault Transport, we value your time — and ours. To keep scheduling smooth and reliable for every client, please review our policy below: 📅 Bookings - Appointments can be made up to 2 hours before the scheduled start time. - All bookings are confirmed once payment is received. ❌ Cancellations - You may cancel up to 24 hours before your appointment with no penalty. - Cancellations made within 12 hours of your scheduled time, or no-shows, will incur a $40 fee. 🔄 Rescheduling - You may reschedule up to 12 hours before your appointment at no additional cost. - Requests made after that window will be treated as a late cancellation. 💳 Refunds - Eligible refunds are processed within 3–5 business days of cancellation confirmation. 🌙 After-Hours & Weekend Service Fee Service requests scheduled after 5:00 PM on weekdays or anytime on Saturdays and Sundays are subject to an additional $40 after-hours service fee. This fee will be collected in person upon arrival once MotoVault Transport arrives at the service location. Customers will be notified of this charge prior to dispatch when applicable. The fee covers increased operational and dispatch costs associated with after-hours and weekend service. MotoVault operates on precision and reliability — the same standards we bring to every transport and service. Your cooperation helps us continue delivering the professional, dependable experience every rider deserves.
Contact Details
8042136016
info@motovaulttransport.com
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